Privacy Policy

Privacy Policy

Last updated: 9 November 2026

This Privacy Policy explains what personal data Trailhead Adventure (“I”, “we”) collects through trailheadventure.com, why, and what rights you have. If you have any questions, write to info@trailheadventure.com.

Who is responsible for your data

Trailhead Adventure, email: info@trailheadventure.com, phone / WhatsApp: +1 (650) 733 3853.

What data I collect and why

  • Trip request and contact forms (“Plan your trip”, “Say Hello”): your name, email, and optionally phone/WhatsApp, where you live, travel dates, number and ages of travellers, destinations, preferences, budget and any message. I use this only to reply to you, prepare trip ideas and plan your trip. Legal basis: your request and steps before a contract (Art. 6(1)(b) GDPR).
  • Newsletter: your name and email, only if you sign up or tick the box. I use it to send new itineraries and trip news. You can unsubscribe at any time by replying to any email. Legal basis: your consent (Art. 6(1)(a) GDPR).
  • Confirmation emails: after a trip request you receive an automatic confirmation with a short summary of what you sent.
  • Technical data: when you visit the site, the server automatically processes your IP address, browser type and the pages requested, to deliver the website securely. Legal basis: legitimate interest (Art. 6(1)(f) GDPR).

Where your data is stored

Form submissions are sent to my email inbox and stored in the website database so that no request gets lost. The website is hosted by Hostinger (Hostinger International Ltd.), which processes data on my behalf.

Third-party services

  • Google reCAPTCHA protects the forms from spam. It loads only when you start filling in a form and sends technical data (such as IP address and interaction data) to Google.
  • Google Analytics (via Google Site Kit) helps me understand how visitors use the site, for example which pages are viewed and when a form is sent. It uses cookies. IP addresses are processed by Google.
  • Google Maps is embedded on the contact page and loads content from Google.
  • Google Fonts and jsDelivr deliver fonts and a date-picker script; your browser connects to their servers.
  • WhatsApp: if you contact me via WhatsApp, the messaging is subject to WhatsApp/Meta’s privacy policy.
  • Links to Facebook and Instagram are plain links; no data is sent to them until you click.

Some of these providers may process data outside the EU/EEA, including in the USA. Where this happens, they rely on safeguards such as the EU–US Data Privacy Framework or standard contractual clauses.

Cookies

The site uses technically necessary cookies and, for statistics, Google Analytics cookies. You can block or delete cookies in your browser settings at any time.

How long I keep your data

Trip requests and correspondence are kept for as long as needed to plan your trip and for legal accounting obligations, usually up to 3 years after our last contact unless a longer period is required by law. Newsletter data is kept until you unsubscribe.

Your rights

You have the right to access, correct or delete your data, to restrict or object to processing, to data portability, and to withdraw consent at any time. To use these rights, email info@trailheadventure.com. You also have the right to lodge a complaint with a data protection supervisory authority.

Changes

I may update this policy when the website or services change. The current version is always available on this page.

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